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Returns & Exchanges

At Secret Stash, we want you to love your purchase. If you’re not completely satisfied, our easy returns and exchanges process is designed to make things right.

Return Policy

Our return process is simple:

We accept returns within 30 days of delivery for most items. To qualify for a return, items must meet the following conditions:

Unused and in original packaging.

Free of damage or wear.

How to Initiate a Return?

Our return process is simple:

Contact Us

Email us at returns@mysecretstash.co.uk with your order number and reason for return.
Step 2

Ship the Item

Securely pack the item and send it back to us using the provided label.
Step 1

Receive Instructions

We’ll send you a return shipping label and step-by-step instructions.
Step 3

Once we receive and inspect your return, we’ll process your refund within 7-10 business days. Refunds will be issued to the original payment method used during purchase.

Q: How long do I have to return an item?

A: You have 30 days from the date of delivery to initiate a return.

We specialize in sourcing rare, limited-edition items that you won’t find anywhere else. From exclusive collectibles to unique treasures, our carefully curated collection is designed for those who appreciate the uncommon and the exceptional.